The Privacy Policy
("Policy") describes how SUPERADMIN LLC ("SUPERADMIN",
"us" or "we") uses and discloses personally identifiable
information and other sensitive information that we collect or that you provide
when you visit the SUPERADMIN Website , located at https :// superadmin . u.a ("Website"), or
use SUPERADMIN services ("Services").
At SUPERADMIN, we are committed to
respecting the privacy choices of our customers and website visitors. By
accessing the Website or using our Services, you become subject to this Policy.
"Personally Identifiable Information" or " PII " is information that, either directly
or when used in combination with other information provided, can be used to
identify a specific individual.
We
act in accordance with the legislation of Ukraine.
1. TYPES OF INFORMATION COLLECTED
and.
Contact Information. When you use the Website or register for the Services, SUPERADMIN may collect certain
contact information from you, such as your first and last name, organization
name, city, state and zip code, email address and telephone number (collectively,
"Contact Information "). When purchasing the Services, you will be
required to provide additional information, which may include a credit card
number or other banking or payment information ("Payment
Information"). This information is required by SUPERADMIN to verify your identity,
create your company account, and configure your Services. Generally, contact
and payment information is personally identifiable information.
b.
Information about the site. Virtual Systems may use cookies , web beacons and other technologies to
collect and analyze certain information about how you and other visitors use
the Website. This technical information includes Internet Protocol ( IP ) addresses, browser information, and the
previous and next websites you visited, among other things. We may also keep
records of which website pages you visit and how long you spend on each page.
You can configure your browser to notify or reject the receipt of cookies ; however, certain features of our sites or
services may not function properly or be unavailable if your browser is set to
disable cookies .
in.
Service information. In order to provide you with and improve the Services, SUPERADMIN may collect information
created or provided by you in connection with your use of the Services
(collectively, "Service Information"), including order information,
chat logs, email logs, and information about your activities in various client
areas on the Website. Service information may contain information that is
personally identifiable. We use Service Information to market our Services to
you in a more personalized way.
d.
Information of third parties. We may obtain information about you from other
sources and add it to your account contact information. This aggregated
information may be used by SUPERADMIN to improve our ability to provide the
Services to you, to ensure that we are paid for the Services, to advertise or
market our business, and to tailor offers, promotions, etc. Thus, for example,
if you provide us with your e-mail address, we may send you e-mails with
information about SUPERADMIN
services, products, offers, promotions, news and partnerships . Third-party information
may contain information that is personally identifiable.
2. USE OF COLLECTED INFORMATION
2.1.
In addition to the internal uses described above, SUPERADMIN uses the collected
information in the following ways:
·
We will use your contact and payment
information to provide you with access to the Services you have ordered, as
well as support services, technical updates, or updates regarding changes to SUPERADMIN's usage policies . SUPERADMIN may also use your contact
information to send you company updates and marketing offers if permitted by
law or if you have consented. If you are not a customer of SUPERADMIN , SUPERADMIN will use your contact
information only for the purpose for which such information was provided. For
example, if you subscribe to receive product information from SUPERADMIN , we will use your
contact information only to send you that information;
·
SUPERADMIN stores and uses Service Information for the
purpose of doing business with you. SUPERADMIN's use of Service Information is also governed
by the agreement you enter into with SUPERADMIN in connection with the Services
("Terms of Service"). Please refer to the Terms of Service for
specific privacy and data protection provisions. In the event of any conflict
between this Policy and the Terms of Service, the Terms of Service shall
prevail;
·
SUPERADMIN may use third-party service providers to
serve advertisements on our behalf on the Internet. These service providers may
collect your IP address and
non-personally identifiable information or de-identified information about your
visits to the Website in order to serve SUPERADMIN advertisements when you visit other sites. Such
non-personal information is anonymous or de-identified and does not reflect
your name, address, e-mail address or other personal information; however, your
IP address may be collected
by such service providers;
·
The Website may provide you with the
ability to post comments and personally identifiable information, such as the
Virtual Systems Blog. When you post comments in a discussion, that information
may appear in public places, such as through search engines or other public
platforms, and may be "crawled" or found by searches by third
parties. Please do not post information that you are not comfortable with.
2.2.
We assure you that we only process your personal data on a lawful basis, i.e.
your personal data is collected and processed only:
·
When you order our services – SUPERADMIN processes your personal
data on a contractual basis;
·
SUPERADMIN website , we process your personal data to
perform pre-contractual activities;
·
When you consent to the processing of your
personal data;
·
When applicable law requires us to process
your personal data.
3. STORAGE OF PERSONAL DATA
and.
Your personal data is processed for as long as it is necessary to provide you
with the Services, but no less than we are obliged to process your personal
data in accordance with applicable law. Your personal data, processed by us on
the basis of your consent, is processed and stored until you withdraw such
consent.
b.
We may retain your information after it is no longer necessary to provide the
Services to comply with the law, prevent fraud, resolve disputes, troubleshoot
problems, and fulfill other legal obligations.
4. DISCLOSURE OF INFORMATION
and.
SUPERADMIN uses
third-party vendors to perform certain business functions . Examples of such
functions include data storage services, database maintenance and payment
processing. If SUPERADMIN engages such third-party
providers to provide services on its behalf, SUPERADMIN will only provide them
with access to the personally identifiable information they need to perform
their specific function. Each Third Party Provider is contractually obligated
to maintain the confidentiality of such personally identifiable information and
not to use it for any purpose other than providing SUPERADMIN services .
b.
SUPERADMIN may share personally
identifiable information with entities controlled or under common control by SUPERADMIN (each an
"Affiliate") to help SUPERADMIN provide its Services to you. In such event,
any such Affiliate will use personally identifiable information solely in
accordance with this Policy. API SUPERADMIN
allows
users to provide identifying information directly to third-party applications
and services. Please note that when you register with the Virtual Systems API , your personally identifiable information
may be disclosed to third parties as provided by the API Service SUPERADMIN .
in.
SUPERADMIN may disclose personally
identifiable information if required to do so by law or to comply with a legal
obligation, or if they believe in good faith that such action is necessary to:
(a) protect the rights or property of SUPERADMIN or (b) protect the property or safety of ( i ) users Website or Services or ( ii ) any third party. If SUPERADMIN is required by law to disclose any of
your personally identifiable information, we will use reasonable efforts to
provide you with notice of this disclosure requirement, unless we are
prohibited from doing so by law, subpoena , judicial
or administrative order. e. SUPERADMIN reserves the right to sell its business or
assets. In the event of a corporate sale, reorganization, dissolution, or similar
event, personally identifiable information may be part of the transferred
assets. You acknowledge that such transfers may occur, and that any purchaser
or successor in title of
SUPERADMIN may
continue to use your personally identifiable information as set forth in this
Policy.
d.
If we choose to engage advertisers to promote our products and services, the
advertisers and their ad networks may need anonymous personal data in order to
serve relevant advertisements to you and others. We will never share personally
identifiable information with advertisers, but we may provide them with
aggregate information about our users (for example, we may tell them that 500
men under the age of 30 clicked on their ad on any given day). We may also use
such aggregate information to help our advertising partners create a
specialized and targeted campaign relevant to a specific segment of our users
(for example, women in Lithuania). In some cases, we may use the personal data
we collect from you to allow our advertising partners to show their ads to
their target audience.
5. SECURITY
SUPERADMIN maintains standard
physical, electronic and procedural safeguards designed to protect the data in
our possession from loss, misuse and unauthorized access. When we transmit
sensitive information (such as a credit card number) over the Internet, we
protect it using encryption, such as the Secure Protocol Socket Layer
(
SSL ). However, no method of
transmission or electronic storage is 100% secure. We regularly test and update
our technology to protect your data. However, such precautions do not guarantee
that our Website or the data stored during your use of the Services is
invulnerable to hacking or will not be subject to a security breach. SUPERADMIN makes no warranty or
representation that the Website or Services are or will be protected from all
viruses, security threats or other vulnerabilities, or that your information
will always be secure.
6. LINKS TO OTHER SITES
For
the convenience of our visitors and customers, the Website may contain links to
other sites, such as those of our partners or suppliers, which have different
privacy policies. The Policy will not apply to your use of other websites.
Although we generally try to link only to sites that maintain similar high
standards and respect for privacy, we are not responsible for the content,
products or services offered, independent practices, or the privacy and
security practices of these other independent sites. We encourage you to ask
questions and review the respective privacy policies of such other websites,
services and applications to understand how your information may be collected
and used by those independent sites before disclosing information to third
parties.
7. PRIVACY OF CHILDREN
SUPERADMIN does not knowingly
collect any personal information from children under the age of 18. If you are
under 18 years of age, please do not submit any personal information through
the Website. If you have reason to believe that a child under the age of 18 has
provided personal information to SUPERADMIN through the Website, please contact us and
we will use commercially reasonable efforts to delete that information.
8. UPDATES, QUESTIONS AND COMPLAINTS
and.
You may update or delete personally identifiable information in our database
(including contact and payment information you have provided to us) by
contacting us at [email protected] . If you delete information, we will only retain
copies of the information that are necessary for us to comply with government
orders, resolve disputes, solve problems, or perform any agreement you have
entered into with us.
b.
You can make a complaint about how your personally identifiable information is
stored or processed by contacting us at info @ superadmin . u.a. However, if your
storage of personally identifiable information is terminated, the continued
provision of services may become difficult or even impossible.
in.
You can ask SUPERADMIN to provide you with:
·
your identification information stored in SUPERADMIN ;
·
information about the sources of obtaining
your identification information;
·
information about the purpose of storing
your identification information;
·
information about which recipients, if any,
information about your personally identifiable information may have been
disclosed during the past year. In addition, you may submit any questions or
complaints regarding the storage and use of personally identifiable information
by contacting us at info @ superadmin . u.a. You will be
provided with the necessary information after confirming your identity.
d.
Upon your request, you will receive information related to your personally
identifiable information in writing within 30 calendar days. You can get such
information for free once a year.
g.
If you notice any inconsistencies after receiving your identification
information, you may send us a written request to review your identification
information. Upon such request, we will make the necessary changes to your
personally identifiable information and/or cease any data processing operations
related to your personally identifiable information, except for the storage of
personally identifiable information, within 5 business days of your written
notice.
e.
You have the right to request the deletion of your personal data or account.
Your personal data will be deleted after receiving your request. However, we
may retain certain aspects of your profile and other personal data for record
keeping purposes to comply with applicable laws. Your personal data will not be
removed from our database if, after receiving your request, we determine that:
·
your personal data is necessary to achieve
the purpose for which it was collected or processed;
·
your consent to the processing of your
personal data has not been withdrawn;
·
you have not consented to the processing of
your personal data, but such processing is necessary due to our legitimate
interest;
·
the processing of your personal data is
governed by European Union and/or national law;
·
we need to process your personal data to
establish, exercise or defend legal claims.
is.
You have the right to restrict the processing of your personal data. After such
restriction, we will no longer take any action other than storing personal
data. You can restrict the processing of your personal data in any of the
following cases:
·
your personal data is inaccurate (the
processing of personal data in this case will be limited for a period that will
allow us to verify the authenticity of the personal data);
·
your personal data is processed illegally,
but you do not agree to the deletion of your data;
·
your personal data is necessary to
establish, exercise or defend legal claims;
·
you have objected to the processing of your
personal data. The processing of personal data in this case will be limited for
a period that allows us to check whether our legitimate grounds prevail over
yours.
same
You have the right to data portability. The right to data portability means
that you have the right to receive information about your personal data that
you have provided to us in a structured, commonly used and machine-readable
format. If technical capabilities are available and at your request, such data
may be transferred directly to another person specified by you.
with.
You can withdraw your consent at any time by contacting us using the contact
details in clause 9 below.
and
If you believe that your rights have been violated, you can contact the State
Inspectorate for Data Protection.
and.
SUPERADMIN asks anyone with information about a violation of the Terms of
Service to report it by sending an email to abuse @ superadmin . u.a. Notifications of
alleged copyright and trademark infringement should be sent by email to this
address and in writing to our corporate office. Address: " Superadmin " LLC, str.
Smilyanska 7, quarter 15. Kyiv, 03151, Ukraine".
9. DATA PROCESSING WHEN PAYING THE ORDER. PAYMENT CARD DATA TRANSFER
SECURITY POLICY AND PAYMENT SECURITY POLICY
When
paying for an order by bank card, payment processing (including entering the
card number) takes place on a secure page of the processing system. This means
that your confidential data (card details, registration data, etc.) do not
reach us, their processing is completely protected and no one can get the
client's personal and banking data. When working with card data, the
information protection standard developed by the international payment systems Visa and MasterCard - Payment is applied Card Industry Data Security Standard
(
PCI DSS ), which ensures safe processing of details
of the Holder's Bank card. The data transmission technology used guarantees the
security of transactions with Bank cards through the use of Secure protocols Sockets Layer ( SSL ).
10. REQUESTS
and.
You can request the processing of your personal data in the following ways:
·
using a personal account;
·
by sending a request by e-mail: abuse @ superadmin . u.a.
b.
We identify you by the personal information you provide to us when you register
for the Services. When you send a request, always include your personal
details. Otherwise, we will not be able to properly identify you and provide
the information you request or fulfill your request.
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