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The Privacy Policy

The Privacy Policy ("Policy") describes how SUPERADMIN LLC ("SUPERADMIN", "us" or "we") uses and discloses personally identifiable information and other sensitive information that we collect or that you provide when you visit the SUPERADMIN Website , located at https :// superadmin . u.a ("Website"), or use SUPERADMIN services ("Services"). At SUPERADMIN, we are committed to respecting the privacy choices of our customers and website visitors. By accessing the Website or using our Services, you become subject to this Policy. "Personally Identifiable Information" or " PII " is information that, either directly or when used in combination with other information provided, can be used to identify a specific individual.

We act in accordance with the legislation of Ukraine.

1. TYPES OF INFORMATION COLLECTED

and. Contact Information. When you use the Website or register for the Services, SUPERADMIN may collect certain contact information from you, such as your first and last name, organization name, city, state and zip code, email address and telephone number (collectively, "Contact Information "). When purchasing the Services, you will be required to provide additional information, which may include a credit card number or other banking or payment information ("Payment Information"). This information is required by SUPERADMIN to verify your identity, create your company account, and configure your Services. Generally, contact and payment information is personally identifiable information.

b. Information about the site. Virtual Systems may use cookies , web beacons and other technologies to collect and analyze certain information about how you and other visitors use the Website. This technical information includes Internet Protocol ( IP ) addresses, browser information, and the previous and next websites you visited, among other things. We may also keep records of which website pages you visit and how long you spend on each page. You can configure your browser to notify or reject the receipt of cookies ; however, certain features of our sites or services may not function properly or be unavailable if your browser is set to disable cookies .

in. Service information. In order to provide you with and improve the Services, SUPERADMIN may collect information created or provided by you in connection with your use of the Services (collectively, "Service Information"), including order information, chat logs, email logs, and information about your activities in various client areas on the Website. Service information may contain information that is personally identifiable. We use Service Information to market our Services to you in a more personalized way.

d. Information of third parties. We may obtain information about you from other sources and add it to your account contact information. This aggregated information may be used by SUPERADMIN to improve our ability to provide the Services to you, to ensure that we are paid for the Services, to advertise or market our business, and to tailor offers, promotions, etc. Thus, for example, if you provide us with your e-mail address, we may send you e-mails with information about SUPERADMIN services, products, offers, promotions, news and partnerships . Third-party information may contain information that is personally identifiable.

2. USE OF COLLECTED INFORMATION

2.1. In addition to the internal uses described above, SUPERADMIN uses the collected information in the following ways:

·        We will use your contact and payment information to provide you with access to the Services you have ordered, as well as support services, technical updates, or updates regarding changes to SUPERADMIN's usage policies . SUPERADMIN may also use your contact information to send you company updates and marketing offers if permitted by law or if you have consented. If you are not a customer of SUPERADMIN , SUPERADMIN will use your contact information only for the purpose for which such information was provided. For example, if you subscribe to receive product information from SUPERADMIN , we will use your contact information only to send you that information;

·        SUPERADMIN stores and uses Service Information for the purpose of doing business with you. SUPERADMIN's use of Service Information is also governed by the agreement you enter into with SUPERADMIN in connection with the Services ("Terms of Service"). Please refer to the Terms of Service for specific privacy and data protection provisions. In the event of any conflict between this Policy and the Terms of Service, the Terms of Service shall prevail;

·        SUPERADMIN may use third-party service providers to serve advertisements on our behalf on the Internet. These service providers may collect your IP address and non-personally identifiable information or de-identified information about your visits to the Website in order to serve SUPERADMIN advertisements when you visit other sites. Such non-personal information is anonymous or de-identified and does not reflect your name, address, e-mail address or other personal information; however, your IP address may be collected by such service providers;

·        The Website may provide you with the ability to post comments and personally identifiable information, such as the Virtual Systems Blog. When you post comments in a discussion, that information may appear in public places, such as through search engines or other public platforms, and may be "crawled" or found by searches by third parties. Please do not post information that you are not comfortable with.

2.2. We assure you that we only process your personal data on a lawful basis, i.e. your personal data is collected and processed only:

·        When you order our services – SUPERADMIN processes your personal data on a contractual basis;

·        SUPERADMIN website , we process your personal data to perform pre-contractual activities;

·        When you consent to the processing of your personal data;

·        When applicable law requires us to process your personal data.

3. STORAGE OF PERSONAL DATA

and. Your personal data is processed for as long as it is necessary to provide you with the Services, but no less than we are obliged to process your personal data in accordance with applicable law. Your personal data, processed by us on the basis of your consent, is processed and stored until you withdraw such consent.

b. We may retain your information after it is no longer necessary to provide the Services to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, and fulfill other legal obligations.

4. DISCLOSURE OF INFORMATION

and. SUPERADMIN uses third-party vendors to perform certain business functions . Examples of such functions include data storage services, database maintenance and payment processing. If SUPERADMIN engages such third-party providers to provide services on its behalf, SUPERADMIN will only provide them with access to the personally identifiable information they need to perform their specific function. Each Third Party Provider is contractually obligated to maintain the confidentiality of such personally identifiable information and not to use it for any purpose other than providing SUPERADMIN services .

b. SUPERADMIN may share personally identifiable information with entities controlled or under common control by SUPERADMIN (each an "Affiliate") to help SUPERADMIN provide its Services to you. In such event, any such Affiliate will use personally identifiable information solely in accordance with this Policy. API SUPERADMIN allows users to provide identifying information directly to third-party applications and services. Please note that when you register with the Virtual Systems API , your personally identifiable information may be disclosed to third parties as provided by the API Service SUPERADMIN .

in. SUPERADMIN may disclose personally identifiable information if required to do so by law or to comply with a legal obligation, or if they believe in good faith that such action is necessary to: (a) protect the rights or property of SUPERADMIN or (b) protect the property or safety of ( i ) users Website or Services or ( ii ) any third party. If SUPERADMIN is required by law to disclose any of your personally identifiable information, we will use reasonable efforts to provide you with notice of this disclosure requirement, unless we are prohibited from doing so by law, subpoena , judicial or administrative order. e. SUPERADMIN reserves the right to sell its business or assets. In the event of a corporate sale, reorganization, dissolution, or similar event, personally identifiable information may be part of the transferred assets. You acknowledge that such transfers may occur, and that any purchaser or successor in title of SUPERADMIN may continue to use your personally identifiable information as set forth in this Policy.

d. If we choose to engage advertisers to promote our products and services, the advertisers and their ad networks may need anonymous personal data in order to serve relevant advertisements to you and others. We will never share personally identifiable information with advertisers, but we may provide them with aggregate information about our users (for example, we may tell them that 500 men under the age of 30 clicked on their ad on any given day). We may also use such aggregate information to help our advertising partners create a specialized and targeted campaign relevant to a specific segment of our users (for example, women in Lithuania). In some cases, we may use the personal data we collect from you to allow our advertising partners to show their ads to their target audience.

5. SECURITY

SUPERADMIN maintains standard physical, electronic and procedural safeguards designed to protect the data in our possession from loss, misuse and unauthorized access. When we transmit sensitive information (such as a credit card number) over the Internet, we protect it using encryption, such as the Secure Protocol Socket Layer ( SSL ). However, no method of transmission or electronic storage is 100% secure. We regularly test and update our technology to protect your data. However, such precautions do not guarantee that our Website or the data stored during your use of the Services is invulnerable to hacking or will not be subject to a security breach. SUPERADMIN makes no warranty or representation that the Website or Services are or will be protected from all viruses, security threats or other vulnerabilities, or that your information will always be secure.

6. LINKS TO OTHER SITES

For the convenience of our visitors and customers, the Website may contain links to other sites, such as those of our partners or suppliers, which have different privacy policies. The Policy will not apply to your use of other websites. Although we generally try to link only to sites that maintain similar high standards and respect for privacy, we are not responsible for the content, products or services offered, independent practices, or the privacy and security practices of these other independent sites. We encourage you to ask questions and review the respective privacy policies of such other websites, services and applications to understand how your information may be collected and used by those independent sites before disclosing information to third parties.

7. PRIVACY OF CHILDREN

SUPERADMIN does not knowingly collect any personal information from children under the age of 18. If you are under 18 years of age, please do not submit any personal information through the Website. If you have reason to believe that a child under the age of 18 has provided personal information to SUPERADMIN through the Website, please contact us and we will use commercially reasonable efforts to delete that information.

8. UPDATES, QUESTIONS AND COMPLAINTS

and. You may update or delete personally identifiable information in our database (including contact and payment information you have provided to us) by contacting us at [email protected] .If you delete information, we will only retain copies of the information that are necessary for us to comply with government orders, resolve disputes, solve problems, or perform any agreement you have entered into with us.

b. You can make a complaint about how your personally identifiable information is stored or processed by contacting us at info @ superadmin . u.a. ​However, if your storage of personally identifiable information is terminated, the continued provision of services may become difficult or even impossible.

in. You can ask SUPERADMIN to provide you with:

·        your identification information stored in SUPERADMIN ;

·        information about the sources of obtaining your identification information;

·        information about the purpose of storing your identification information;

·        information about which recipients, if any, information about your personally identifiable information may have been disclosed during the past year. In addition, you may submit any questions or complaints regarding the storage and use of personally identifiable information by contacting us at info @ superadmin . u.a. ​You will be provided with the necessary information after confirming your identity.

d. Upon your request, you will receive information related to your personally identifiable information in writing within 30 calendar days. You can get such information for free once a year.

g. If you notice any inconsistencies after receiving your identification information, you may send us a written request to review your identification information. Upon such request, we will make the necessary changes to your personally identifiable information and/or cease any data processing operations related to your personally identifiable information, except for the storage of personally identifiable information, within 5 business days of your written notice.

e. You have the right to request the deletion of your personal data or account. Your personal data will be deleted after receiving your request. However, we may retain certain aspects of your profile and other personal data for record keeping purposes to comply with applicable laws. Your personal data will not be removed from our database if, after receiving your request, we determine that:

·        your personal data is necessary to achieve the purpose for which it was collected or processed;

·        your consent to the processing of your personal data has not been withdrawn;

·        you have not consented to the processing of your personal data, but such processing is necessary due to our legitimate interest;

·        the processing of your personal data is governed by European Union and/or national law;

·        we need to process your personal data to establish, exercise or defend legal claims.

is. You have the right to restrict the processing of your personal data. After such restriction, we will no longer take any action other than storing personal data. You can restrict the processing of your personal data in any of the following cases:

·        your personal data is inaccurate (the processing of personal data in this case will be limited for a period that will allow us to verify the authenticity of the personal data);

·        your personal data is processed illegally, but you do not agree to the deletion of your data;

·        your personal data is necessary to establish, exercise or defend legal claims;

·        you have objected to the processing of your personal data. The processing of personal data in this case will be limited for a period that allows us to check whether our legitimate grounds prevail over yours.

same You have the right to data portability. The right to data portability means that you have the right to receive information about your personal data that you have provided to us in a structured, commonly used and machine-readable format. If technical capabilities are available and at your request, such data may be transferred directly to another person specified by you.

with. You can withdraw your consent at any time by contacting us using the contact details in clause 9 below.

and If you believe that your rights have been violated, you can contact the State Inspectorate for Data Protection.

and. SUPERADMIN asks anyone with information about a violation of the Terms of Service to report it by sending an email to abuse @ superadmin . u.a. ​Notifications of alleged copyright and trademark infringement should be sent by email to this address and in writing to our corporate office. Address: " Superadmin " LLC, str. Smilyanska 7, quarter 15. Kyiv, 03151, Ukraine".

9. DATA PROCESSING WHEN PAYING THE ORDER. PAYMENT CARD DATA TRANSFER SECURITY POLICY AND PAYMENT SECURITY POLICY

When paying for an order by bank card, payment processing (including entering the card number) takes place on a secure page of the processing system. This means that your confidential data (card details, registration data, etc.) do not reach us, their processing is completely protected and no one can get the client's personal and banking data. When working with card data, the information protection standard developed by the international payment systems Visa and MasterCard - Payment is applied Card Industry Data Security Standard ( PCI DSS ), which ensures safe processing of details of the Holder's Bank card. The data transmission technology used guarantees the security of transactions with Bank cards through the use of Secure protocols Sockets Layer ( SSL ).

10. REQUESTS

and. You can request the processing of your personal data in the following ways:

·        using a personal account;

·        by sending a request by e-mail: abuse @ superadmin . u.a.

b. We identify you by the personal information you provide to us when you register for the Services. When you send a request, always include your personal details. Otherwise, we will not be able to properly identify you and provide the information you request or fulfill your request.

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